Last Updated 5 months ago
If you don’t have an existing knowledge base, AsknChat makes it easy to create one from scratch using its AI-powered tools. Here’s how you can get started:
Provide Your Data: You can provide the required data manually to help AsknChat build your knowledge base. This could include product details, user guides, FAQs, or any other content you want to organize and make available to your users.
Content Scraping from Your Website: If you already have content on your website, AsknChat can help by scraping that content and organizing it into a comprehensive knowledge base. This saves you time by automatically pulling relevant information such as tutorials, articles, and FAQs.
AI-Powered Categorization: AsknChat’s AI can analyze your content and automatically categorize it into relevant sections. This ensures that your knowledge base is organized in a way that’s easy for users to navigate.
Customize Your Knowledge Base: After the initial setup, you can further customize your knowledge base by adding new articles, editing existing ones, and adjusting categories as needed. The platform allows you to add multimedia, tables, and links to enhance your content.
Publish and Maintain: Once you're satisfied with the structure and content of your knowledge base, you can publish it for your users. AsknChat also allows you to easily update and maintain your knowledge base, ensuring that it remains accurate and relevant over time.
By using AsknChat’s AI-powered tools, you can quickly and efficiently create a professional and well-organized knowledge base from scratch, whether starting from existing content or new data.
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