How Can I Scrape My Knowledge Base from My Website?

AsknChat offers a streamlined process to scrape and organize your knowledge base content directly from your website. Here's how you can do it:

1. Provide Your Website URL: Start by submitting the URL of your website where your knowledge base content is located. AsknChat will scan your site to identify the relevant knowledge base articles.

2. Content Extraction: Once your website URL is provided, AsknChat uses its AI-powered tools to automatically extract articles, FAQs, tutorials, product documentation, troubleshooting guides, and any other content relevant to your knowledge base.

3. Organize the Content: After scraping, AsknChat organizes the extracted content into categories. For example, it might group content into sections like "FAQs," "How-To Guides," "User Manuals," or "Troubleshooting Tips," depending on the structure of your original knowledge base.

4. Review and Edit: You will have the opportunity to review the scraped content before it gets published. This is your chance to refine the organization, edit any content, add images or multimedia, and adjust the structure to suit your needs.

5. Publish Your Knowledge Base: Once you’re satisfied with how the content is organized, click Publish to make your knowledge base live. You can choose to make it public for your customers or keep it private for internal use only.

6. Automatic Updates: As your website content evolves, AsknChat can periodically re-scrape your site to ensure that your knowledge base remains up-to-date with any changes you make to your website.

By scraping your knowledge base from your website using AsknChat, you can easily import existing content into a structured and organized format. This helps you save time, enhance accessibility, and keep your knowledge base current without having to manually recreate or copy-paste articles.